Claims Administration

Since 1993, Schneider & Associates has worked with insurers, municipalities and self-insured entities, offering a turn-key solution for claims administration. We are experts in Construction/Contractor Liability, General Liability, Commercial property and Private Passenger Automobile Programs. 

Schneider & Associates will provide you or your client with a turn-key solution for claims handling. We specialize in Lloyd’s programs including contractor’s liability, commercial property and trucking. Advantages of partnering with Schneider & Associates include:

 

Experienced Claims Professionals

▪ Your claims will be entrusted to a team of seasoned adjusters with prior insurance company experience. Our team averages eighteen years in the business.

 

Dynamic Management Software (CMS)

▪ Access your claim files from the cloud our CMS.

▪ Our CMS features a robust report generator.  Run a virtually unlimited combination of custom reports whenever you wish, 24/7. With so much information at your fingertips you will be able to make informed decisions in a timely manner.

▪ Your ability to access investigative reports, documents, invoices, photos and notes directly from our system reduces your data storage requirements and cuts down on paperwork.

 

Focused Customer Service

▪ You will be assigned a dedicated contact who will be available to you 24/7.

▪ When you call our office we will know who you are by the sound of your voice.

 

Close Supervision

▪ Your claims will be monitored via regular file review and audits.

▪ Our claims management program tracks productivity and claim status; we can easily run reports that will identify which claims need attention so that nothing falls through the cracks.

 

Large Service Territory

▪ The size or our territory allows us to serve the needs of clients with national, regional or statewide operations.

▪ There is little need to assign field work to separate vendors in areas we do not serve. This will result in significant cost savings for you.

 

Reasonably Priced Service Programs

▪ Our centralized business model allows us to offer full featured claims management services at very attractive rates. Operating without the need for multiple regional offices mean that our overhead is lower so we can pass the savings on to you.

Submit an Assignment

To send us an assignment, complete our online assignment form or submit the assignment by email to [email protected]

The Schneider Advantage

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Expert Adjusters

Our  adjusters all have company claim department experience.  In addition to being excellent investigators, they are well versed in policy language, insurance law and negotiation. You won’t have to worry that an “investigator” is learning how to be an “adjuster” while handling one of your losses.

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Quality Control

A good adjuster is only as good as the system she operates within. After thirty years in the industry, we’ve developed efficient and reliable workflows. Supervisors monitor each claim to ensure our work product is consistently excellent. Reports go through three rigorous review stages before being submitted to you.

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Detail

Our easy to read, comprehensive report format is crafted to save you time. The “summary” caption lists your most important action items. The remainder of the report outline breaks down individual items in an intuitive manner so that you will not have to read several pages searching for the one thing you’re looking for.

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Fieldstar Reporting System™

Our proprietary reporting system features:
• Video of participant perspective
• Video narration of property losses
• Video verification of contents
• Embedded hyperlinks
• Statement audio embedded into reports
• Video of canine behavior for dog bite cases