Claims Investigation

We are a full-service investigation firm offering the following:

Full Investigation and Negotiation
SUI Investigations
Task Assignments
Recorded/Written Statements
Interviews
Scene Investigations
Activity Checks
Mediation Attendance
Mandatory/Voluntary Settlement Conference Attendance
Small Claims Preparation and Attendance
Sub-Rosa
Complete Skip Tracing
Background Investigations
Social Media Investigations
Locates
Document Retrieval
Court Checks
Service of Process
Trial Preparation and Attendance
ISO Inquiry

Submit an Assignment

To send us an assignment, complete our online assignment form or submit the assignment by email to [email protected]

The Schneider Advantage

4828C4EB-DEC9-4799-9ABB-70D4D3522AE6@3x

Expert Adjusters

Our  adjusters all have company claim department experience.  In addition to being excellent investigators, they are well versed in policy language, insurance law and negotiation. You won’t have to worry that an “investigator” is learning how to be an “adjuster” while handling one of your losses.

4828C4EB-DEC9-4799-9ABB-70D4D3522AE6@3x

Quality Control

A good adjuster is only as good as the system she operates within. After thirty years in the industry, we’ve developed efficient and reliable workflows. Supervisors monitor each claim to ensure our work product is consistently excellent. Reports go through three rigorous review stages before being submitted to you.

4828C4EB-DEC9-4799-9ABB-70D4D3522AE6@3x

Detail

Our easy to read, comprehensive report format is crafted to save you time. The “summary” caption lists your most important action items. The remainder of the report outline breaks down individual items in an intuitive manner so that you will not have to read several pages searching for the one thing you’re looking for.

4828C4EB-DEC9-4799-9ABB-70D4D3522AE6@3x

Fieldstar Reporting System™

Our proprietary reporting system features:
• Video of participant perspective
• Video narration of property losses
• Video verification of contents
• Embedded hyperlinks
• Statement audio embedded into reports
• Video of canine behavior for dog bite cases